Regulations and policies OF Gelan Electric
Please check back often to update our changes
Website user guide. You can access the website homepage: www.gelanelectric.com to select the services / products to use.
Refer to promotions, products of Gelan Electric to receive clear information for your choice, then send a confirmation email or call the Hotline Gelan Electric at: 024.32068818 to order as well as confirm the correct information.
Do not use any other software or program to attack the website, do not give information or cite information from Gelan Electric without the consent of the host company.
All content of the site and your comments are our property. We will have feedback upon receipt of customer comments to bring the best products and services to you.
Accept Order And Price
We have the right to refuse or cancel your order at any time and for any reason. We can ask for more information about phone numbers and addresses before receiving the order. We promise to provide consumers with the most accurate price information
However, sometimes errors occur, such as the product price cannot be displayed correctly on the website or the price is wrong, depending on the specific situation, we will contact the customer to explain or notify the cancellation of the order. We also have the right to reject or cancel any order, regardless of whether the order has been confirmed or paid.
Brand and Copyright
The terms, conditions and contents of this website are stipulated by Vietnamese law, and the competent court of Vietnam will resolve any dispute arising from the illegal（ unauthorized) use of this website.
Our website values information security and uses the best measures to protect your (customer‘ S) information.
You cannot use any programs, tools or other forms to intervene in the system or change the data structure. The website also prohibits the distribution, spread or encouragement of any activities that interfere with, destroy or invade system data. Infringements by individuals or organizations will be deprived of all rights and prosecuted if necessary.
All customer information will be kept confidential, but in the case of legal requirements, we will be required to providesuch information to law enforcement agencies.
Law and jurisdiction in Vietnam
Regulations and payment methods
The term of payment shall be as agreed in the contract
Mode of payment
-Cash payment: direct collection by salesman.
-Bank Transfer:customers transfer money directly through the company’s bank account.
-Goods will be delivered directly to your work（customer）, and the products will be numbered according to the technical drawings.
-The recipient will be a construction worker of Gelan Electric.
Switch and socket are guaranteed for 10 years, from date of manufacture, equal to 80,000 times of switching on/off of switches, 10,000 times of plugging in/out of sockets.
From the date of manufacture, the warranty period for electrical products which are not switches and sockects is 2 years 6 months.
Warranty period will be adjusted according to the actual state
Exchange / return / refund policy
Gelan Electric Company accepts exchange / return in case the product samples are completely different from the agreed in the contract.
We look forward to receiving your feedback
GELAN ELECTRIC is proud of being a company specialized in producing safe, fashionable and popular electrical equipment