Regulations and policies OF Gelan Electric
When you visit our website, it means that you agree to these terms. The website reserves the right to change, modify, add or delete any part of the terms of use, at any time. The changes will take effect immediately after being published on the website without notice. When changes to the terms of use are published, it means that you accept the changes.
Please check back often to update our changes
Website user guide. You can access the website homepage: www.gelanelectric.com to select the services / products to use.
Refer to promotions, products of Gelan Electric to receive clear information for your choice, then send a confirmation email or call the Hotline Gelan Electric at: 024.32068818 to order as well as confirm the correct information.
Do not use any other software or program to attack the website, do not give information or cite information from Gelan Electric without the consent of the host company.
Customer Reviews
All content of the site and your comments are our property. We will have feedback upon receipt of customer comments to bring the best products and services to you.
Accept Order And Price
We have the right to refuse or cancel your order at any time and for any reason. We can ask for more information about phone numbers and addresses before receiving the order. We promise to provide consumers with the most accurate price information
However, sometimes errors occur, such as the product price cannot be displayed correctly on the website or the price is wrong, depending on the specific situation, we will contact the customer to explain or notify the cancellation of the order. We also have the right to reject or cancel any order, regardless of whether the order has been confirmed or paid.
Brand and Copyright
The terms, conditions and contents of this website are stipulated by Vietnamese law, and the competent court of Vietnam will resolve any dispute arising from the illegal（ unauthorized) use of this website.
Privacy Policy
Our website values information security and uses the best measures to protect your (customer‘ S) information.
You cannot use any programs, tools or other forms to intervene in the system or change the data structure. The website also prohibits the distribution, spread or encouragement of any activities that interfere with, destroy or invade system data. Infringements by individuals or organizations will be deprived of all rights and prosecuted if necessary.
All customer information will be kept confidential, but in the case of legal requirements, we will be required to providesuch information to law enforcement agencies.
Dispute Resolution
Any conflict, claim or dispute arising out of or relating to these Terms of Use will be resolved in accordance with the applicable Laws of the Socialist Republic of Vietnam.
Law and jurisdiction in Vietnam
All these terms of use and the contract (and all obligations arising out of the contract or related) will be governed by and construed in accordance with the laws of Vietnam.
If a dispute arises by these terms of use, you should file a complaint with the Vietnamese court to resolve it.
Other Provisions

Regulations and payment methods

The term of payment shall be as agreed in the contract
Mode of payment
-Cash payment: direct collection by salesman.
-Bank Transfer:customers transfer money directly through the company’s bank account.

Transport policy

-Goods will be delivered directly to your work（customer）, and the products will be numbered according to the technical drawings.
-The recipient will be a construction worker of Gelan Electric.

Warranty Policy
Warranty scope:

Switch and socket are guaranteed for 10 years, from date of manufacture, equal to 80,000 times of switching on/off of switches, 10,000 times of plugging in/out of sockets.
From the date of manufacture, the warranty period for electrical products which are not switches and sockects is 2 years 6 months.
Warranty period will be adjusted according to the actual state

Exchange / return / refund policy

Gelan Electric Company accepts exchange / return in case the product samples are completely different from the agreed in the contract.

Contact

We look forward to receiving your feedback

Typical Projects

GELAN ELECTRIC is proud of being a company specialized in producing safe, fashionable and popular electrical equipment